Motorola MSP
Manage mobile devices, mobile applications and wireless infrastructure from a single point of control
Simplify and reduce the costs of managing your enterprise mobility solution with anywhere, anytime end-to-end visibility and control of all your mobile devices, mobile applications and wireless infrastructure. This scalable solution is ideal for any size environment — from a single corporate office or many locations around the world, and from hundreds to thousands of handheld computers, bar code scanners, wireless switches, access points and other mobile devices. And this single management system provides the flexibility to support your heterogeneous enterprise mobility solution — a single management system that supports all Motorola wireless infrastructure and mobile devices and Windows CE- and Pocket PC-based mobile devices.
Powerful single point of control for your entire enterprise mobility solution
Easily manage your entire enterprise mobility solution with an unprecedented single point control for your mobile devices, mobile applications and wireless network infrastructure. An intuitive Web-based interface provides convenient and flexible anywhere, anytime management. And a comprehensive set of features enables full lifecycle management, allowing you to easily deploy, monitor, track and transition all your devices — from mobile computers and bar code scanners to access points, wireless switches and access ports.
Rapid deployment tools
Out-of-the-box staging and deployment of new devices is fast and easy with Motorola MSP. Mobile computers and wireless infrastructure are automatically discovered and categorized. Automated templates enable instant configuration and launching of devices, complete with the appropriate software. Initial deployment time for thousands of devices is reduced from months to minutes. Ongoing provisioning of mobile devices and network infrastructure with software updates (including operating system, firmware and applications) is reduced from weeks to minutes.
Day-to-day management tools
Quickly and easily identify, resolve and prevent hardware and software issues across your entire mobility solution with comprehensive fault management features and end-to-end real-time monitoring capabilities. Peak performance of mobile computers, applications and wireless infrastructure is easily achieved through visibility of many metrics, including: mobile device battery, CPU and memory usage; application performance; and network throughput. Protect your data and wireless network from unauthorized access through robust authentication and encryption mechanisms — and the ability to quickly terminate rights for lost or stolen devices. A wide variety of reports provide robust accounting that simplifies asset management and provides a full ‘who-what- when-and-where’ audit trail of management tasks. And Motorola MSP easily integrates with your current Enterprise Manager.
Remote end-user support capability
Motorola MSP’s Remote Control feature provides the information you need to quickly and easily resolve end-user issues with malfunctioning devices and wireless applications as well as wireless network connectivity. Complete visibility into devices and applications enables your support center to rapidly troubleshoot problems, minimizing workforce downtime — and increasing productivity. And training your remote end-users is simple and cost-effective with the ability to literally control the device.
Motorola MSP solution components
The major components of Motorola MSP are:
* Motorola MSP Appliance
Available in two versions, the Motorola MSP Server is a pre-configured rack mount appliance that is up and running in minutes. Motorola MSP Lite supports up to 2,000 mobile devices and Motorola MSP Enterprise supports up to 5,000 mobile devices. Motorola MSP Servers can be used individually or in combination to manage very large distributed environments.
* Motorola MSP Console
A Web-based user interface that provides anywhere, anytime management of your entire enterprise mobility solution.
* Motorola MSP Agents
Resident on mobile devices, these software agents collect a wide variety of monitoring information from your mobile devices and wireless infrastructure, such as battery level, network statistics, CPU utilization and configuration information.
Enterprise scalability
From hundreds to thousands of devices, Motorola MSP provides a scalable platform that streamlines management. IT staff productivity is increased. Downtime of your mobile devices and wireless network is reduced. And your operational costs — and overall total cost of ownership (TCO)— are reduced.
Services for a more successful mobility solution
Motorola offers a full suite of services, delivered through a four-phase methodology that includes complete planning and assessment, analysis and design, mobility implementation and ongoing support for the seamless deployment, management and continued support of your mobility solution.
Motorola MSP Features and Benefits
* Centralized management for enterprise mobility solutions: single Web-based interface for mobile devices, wireless infrastructure and mobile applications
Powerful anytime, anywhere single point of control dramatically simplifies deployment, management and support; reduces operational costs and TCO
* Full support for Motorola wireless network infrastructure: wireless switches and access ports; access points
Simplifies and centralizes control and management of combination first and second-generation WLAN networks
* Broad mobile device support: expanded Motorola and non-Motorola devices, including: Pocket PC, Palm, Windows CE, CE .NET, Windows 2000/XP/NT
Provides simplified management for enterprise mobility solutions that include Motorola and non-Motorola devices
*Push and pull deployment capability: flexible, dual-mode software provisioning
Fast, simple and cost-effective remote updating of mobile devices from a single centralized location
*Security: authentication support: Kerberos, EAP-TLS, PEAP; encryption
Scheduling of software updates at optimal times for remote locations with slow WAN connections
* Support: WEP, WPA-PSK(TKIP); lockdown of lost devices
Enterprise-level security protects data and network from unauthorized access
* Scalability: two form factors — MSP Lite (up to 2,000 devices); MSP Enterprise (up to 5,000 devices) Deployed separately or in combination for complete flexibility and scalability
* Extensive reporting: out-of-the-box management reports plus custom report design
* Complete flexibility to monitor by device type, site and advanced analytics